IRC Log from 2012-10-25
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02:05:37 <GizmoBot> GordCaswell is a PortableApps.com developer
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13:09:12 <pa_2755> help!
13:09:12 <GizmoBot> pa_2755: Welcome to the PortableApps.com official chatroom. Ask your question and someone should be able to help you shortly. If you still don't get an answer, try posting on the forums: http://portableapps.com/forums
13:09:52 <pa_2755> when is platform 12 beta going to be released?
13:12:09 <pa_2755> when 11.2 stable was released john said that there would be new updates to 11 and some betas of 12 released every week but so far nothing has been updated
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17:25:19 <pa_9885> hi
17:25:31 <JohnTHaller> Hello, pa_9885, how can we help you?
17:26:32 <pa_9885> I have some problem when i try to open or install the portable app she restar
17:26:47 <JohnTHaller> she restar?
17:27:08 <pa_9885> the computer yes
17:28:15 <JohnTHaller> No, I mean I don't know what she restar means. What is the error or issue you see?
17:30:34 <pa_9885> ok wen i downloud the version of appa the computer go to restart that all, when i used with the old version of portable apps i dont have this problem
17:31:01 <JohnTHaller> None of our apps nor our platform require you to restart or require admin rights to install. Never have.
17:31:13 <JohnTHaller> What are you downloading and where are you trying to install?
17:32:28 <pa_9885> to a pendrive and or my external hard disc its the same
17:32:47 <JohnTHaller> What exactly are you trying to install and how are you doing it?
17:33:21 <pa_9885> PortableApps.com Platform 11.2
17:33:49 <JohnTHaller> SO, you download the PortableApps.com Platform 11.2 setup from the PortableApps.com/Download page. Run it. And select to install to where?
17:34:45 <pa_9885> to a pendrive 4 gb
17:34:58 <JohnTHaller> To the root? So you select to install to E:\ for instance?
17:36:14 <pa_9885> the e/ on mi computer is a dvd drive
17:37:10 <JohnTHaller> It was an example
17:37:30 <JohnTHaller> I was asking if you were installing to the root directory of your pen drive or a sub-directory on the pen drive
17:39:52 <pa_9885> direct to pedrive how i doed in the past with the old portable apps
17:40:11 <JohnTHaller> Ok, so what is the exact error or message box you see during or after install that is the issue?
17:42:08 <pa_9885> let my se what said
17:45:25 <pa_9885> only ask for save or run, i can save but whe i go to install go to restar
17:46:14 <JohnTHaller> Not sure what you mean save or run. The only time you should be asked that is if you try to download and run directly from the browser, which is usually a bad idea. You should download an EXE somewhere you know (like your desktop) and then run it from there.
17:47:01 <pa_9885> ok i go to try thanks
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23:03:17 <AluisioASG> hai GordCaswell
23:04:52 <GordCaswell> hey aluisio
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23:19:40 <GordCaswell> hey matt
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