IRC Log from 2013-03-20
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02:25:34 <pa_5395> Hi, I have a problem
02:25:50 <pa_5395> pls help me
02:25:56 <GordCaswell> hi pa_5395
02:26:01 <GordCaswell> what can we help with?
02:30:12 <pa_5395> the problem is that I copy the FirefoxPortable to another computer yesterday and I can use firefox as usually but today when I want use it again ,but it doesn't work and I find the size fo this FirefoxPortable file is less than 10m and in other place it automatically produse a new file named PortableApps and in this file there is a FirefoxPortable with more than 700m ,but when I use this firefox ,anything has been changed
02:30:38 <pa_5395> my bookmark and so on lost
02:31:47 <pa_5395> how can I recover it
02:32:17 <pa_5395> and I don't have a backup before
02:35:31 <GordCaswell> are you always starting firefox from FirefoxPortable.exe?
02:37:21 <pa_5395> yes
02:39:24 <GordCaswell> hmm...was firefox closed properly, rather than the usb drive being pulled out, or the computer hibernated?
02:41:08 <pa_5395> I don't know
02:41:27 <pa_5395> Now I get a textnote:portable Edition cannot be started you may wish to re-install to fix this issue……
02:42:00 <GordCaswell> Ok, try reinstalling over top of your current install. your setting's won't be affected.
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02:43:10 <pa_5395> how to reinstall
02:43:37 <pa_5395> download it again
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02:43:59 <GordCaswell> yes, download it again, and run the installer
02:44:13 <pa_5395> ok let me try
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02:55:02 <pa_5395> do you mean that I download new one form http://portableapps.com/download?
02:56:14 <pa_5395> when I downloaded, and reinstalled it ,but I cann't find the firefox file in PortableApps
03:00:11 <AluisioASG> pa_5395: Manage Apps -> Get New Apps...
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03:03:47 <pa_5395> where to get it
03:05:47 <AluisioASG> on the menu
03:06:07 <AluisioASG> After you click there, it will show you a list
03:06:16 <AluisioASG> Just pick Firefox Portable from it
03:06:43 <AluisioASG> wait
03:06:58 <AluisioASG> You want to reinstall Firefox, right?
03:07:10 <pa_5395> yes
03:07:20 <AluisioASG> Get it from here: http://portableapps.com/apps/internet/firefox_portable
03:08:01 <pa_5395> ok
03:12:34 <pa_5395> yes ,I downloaded it and reinstalled it in different hard disk E and my origianl(which doesn't work today) is in Disk D.is it ok
03:15:59 <AluisioASG> Yes
03:16:17 <AluisioASG> You can install it anywhere you want but Program Files
03:17:28 <AluisioASG> pa_5395: I'll have to leave now. If you need any further help, please post in the forums.
03:17:37 <pa_5395> so now I can access it directly
03:18:39 <pa_5395> wait a miniter and what should I do later
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